Inquiry
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Internet Banking |
CUSTOMER |
Personal Information inquiry |
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Correspondence address inquiry |
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Global View 1 |
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DEPOSITS |
Account and Term deposit balances |
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Account details |
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Term Deposit details |
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Account history |
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Term Deposit history |
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Account interest rate inquiry |
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Term Deposit interest rate inquiry |
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Pre-designated payments inquiry |
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LOANS |
Loan account balances |
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Loan details |
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Next loan instalment details |
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Loan account history |
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Loan interest rate inquiry |
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CREDIT CARDS |
Credit Card balance |
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Credit Cards account details |
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Credit Card history (last statement, unbilled transactions) |
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Credit Card e-Statements |
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Credit Cards interest rate inquiry |
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INVESTMENTS |
Investment balances |
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Mutual Fund prices |
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OTHER INFORMATION |
Account e-Statements |
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e-Advices |
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Exchange rate inquiry |
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Information and services for Internet Banking |
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Future and Recurring transfer and payment inquiry |
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Future and Recurring Global Transfers inquiry 1 |
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1 Available to HSBC Premier and HSBC Advance customers
Transactions
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Internet Banking |
TRANSFERS |
To own linked accounts |
1 |
To other HSBC accounts |
1 |
To local beneficiary bank account in Euro |
1 |
To local beneficiary credit card in Euro |
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To local beneficiary bank account in Foreign Currency |
1 |
To overseas beneficiary bank account |
1 |
To Bank Draft in Euro |
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To Bank Draft in Foreign Currency |
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To loan account |
2 |
Global Transfers 3 |
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PAYMENTS |
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Pay HSBC Group Companies |
1 |
Pay HSBC credit card Visa and MasterCard |
1 |
Pay Insurances |
1 |
Pay Health and Pension Funds |
1 |
Pay telephony - internet bills |
1 |
Pay utility company bills |
1 |
Pay other company bills |
1 |
ACCOUNTS |
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Open new Current or Savings account |
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Open new Term Deposit |
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Update Maturity Instructions (Includes close account) |
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OTHER TRANSACTIONS |
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Setup and Save Future/Recurring Transfers and Payments |
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Maintain Future Transfers and Payments |
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Maintain Future Global Transfers 3 |
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1 Future and recurring transfers and payments
2 Future transfers and payments
3 Available to HSBC Premier and HSBC Advance customers
Applications
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Internet Banking |
CUSTOMER |
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Online registration for Internet Banking from HSBC Public Website |
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Update personal Information |
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ACCOUNTS |
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e-Statement / e-Advice request |
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Setup bill payment |
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Setup pre-designated transfer |
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Order Cheque Book |
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Stop Cheque |
1 |
Standing Instruction |
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Select Accounts |
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Rename Accounts |
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CREDIT CARDS |
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Report Lost and Stolen Cards |
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Temporary Increase Credit Card limit |
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Automatic Credit Card Payment Setup |
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Credit Card e-Statement request |
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Balance Transfer Application |
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SECURITY MANAGEMENT |
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Change Internet Banking daily transaction limits |
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Request for PIN (ATM Card - Credit Card - Phone Banking) |
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Choose own Username for Internet Banking |
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Change Memorable Question and Answer |
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Online Questions/Answers Reset Request |
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Offline Questions/Answers Reset Request |
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Change Security Questions and Answers |
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Order Security Token Device |
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Report Lost & Stolen Replacement Security Token Device |
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1 For Lost & Stolen cheques only
Other Services
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Internet Banking |
MAIL |
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Interim Statement request |
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Previous Statement request |
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TOOLS |
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Download to Quicken/Money/Excel |
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Foreign Exchange Currency Calculator |
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ALERT SERVICES |
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Setup New Alert |
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Change Alert |
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Update Alert delivery |
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CUSTOMER SERVICES |
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Preferred language Selection |
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Send secured messages |
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Online Transaction Investigation Service |
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General information for products and services |
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Customer product proposals |
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Contact us |
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Request for Product Brochure |
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eCare customer service through Agent |
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The world's local bank
