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You are required to upgrade your browser: support withdrawn for Internet Explorer 6
Internet Explorer 6 is no longer supported
HSBC ended support for Internet Explorer 6 across all our online banking platforms worldwide on 12/03/2015.Please read the following information and learn how you can continue to access our online services securely.
At HSBC, we are committed to maintaining the highest security standards on our online banking services by continuously evaluating ways to enhance the safety of our systems. In order to ensure that you are receiving the highest levels of security, we are no longer supporting Internet Explorer 6 (IE6) to access our online banking services. Please upgrade your browser to a newer version of Internet Explorer (IE8 or above), or another modern browser (see links below) to access our online banking services.
How to upgrade your browser
Upgrading your version of Internet Explorer is quick, easy and free – simply download the latest version from the Microsoft site*.
Alternative modern browsers are also available to download from the following sites*.
- Google Chrome
What if I don’t upgrade my browser?
As we ended support for Internet Explorer 6 across all our online banking platforms on 12/03/2015, you will no longer be able to access our online banking services globally.
What if I am unable to upgrade the browser on my office computer?
Some companies have IT restrictions in place which prevent users from downloading or updating software. Others have systems which require the use of IE6. In cases like these, you may be unable to upgrade your browser directly. Please present this information to your IT manager for further consideration.
Where can I get more information?
If you need assistance with upgrading the browser on your home computer, Microsoft Support* provides comprehensive online help and troubleshooting resources. Technical support may also be available by contacting your computer manufacturer directly.
HSBC also provides a range of resources and information about online security, offering advice and guidance on how to protect yourself and your computer online.
* We are not responsible for the content of any other websites or pages linked from or linking to this site. Following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any damages or in other way in connection with linking to those sites or for any difficulties or consequences associated with downloading software from those sites. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on this site.