HSBC Personal


Questions / Complaints

We are always interested to know for your experience with us, as this is the key for a constant improvement of the products and services we offer.

If you have a question or a complaint, we want to know and we can reassure you that we will do our best to resolve it.

If you're not happy and need to make a complaint, here's how:

In Branch:

Vist your nearest branch and speak to a member of our team.

By Phone:

Call 801 801 HSBC (801 801 4722) from a landline
+30 210 696 2000 from a mobile or abroad.

On line:

Log into HSBC Internet Banking and send us your message by selecting “Contact Center” / “Send Message” tab.

Alternatively, fill in the relevant form by selecting in the field "Wish to communicate with us for" the relevant option: "Indication" or "Complaint".


If you are not happy with our response

Where you can also refer your concerns