Understanding how and why we use cookies

We use cookies on our site (hsbc.gr) to create the most secure and effective website possible for our customers. Among other things, cookies allow you to log on to Internet Banking, choose log-in preferences, apply for products and services online and use financial tools and calculators. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device. At HSBC, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however is to include these alternate mechanisms.

How cookies make our website safer and easier to use

Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.

Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC, and may include providers and partners who provide important functionality to our website.

When you visit our website, you will only be served HSBC-branded advertisements. We only use cookies from third parties in order to provide our customers with HSBC products and services. The only time cookies would enable us to share your information is when you have given us express consent to pass it on to a trusted third party.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable ‘session’ cookies, although you will still be able to view our public website, you won’t be able to log on to Internet Banking.

More information about how to disable cookies, visit: allaboutcookies.org

At this website you will find, among others, information about how the on-line behavioural (ΟΒΑ) cookies, we are using, work, which might entail the appearance of internet advertising on third parties websites that are customized to your likely interests and preferences based on your previous web browsing activity on the Bank's website, and simple steps to protect your privacy and set your individual preferences including how to turn off cookies when using the Internet and/or by accessing the following OBA User Choice Site: www.youronlinechoices.com

List of our cookies

This cookie allows us to display content relevant to you and your interests, based on the way you have used our website previously.
Cookie name Description
mbox
This recognises whether you are logging on for the first time or returning. It also records what you are interested in so we can show you relevant content based on this information.
This cookie allows us to display content relevant to you and your interests, based on the way you have used our website previously.
Cookie name mbox
Description This recognises whether you are logging on for the first time or returning. It also records what you are interested in so we can show you relevant content based on this information.

Frequently asked questions