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You may contact us by filling in the below contact form.
| Contact team | Information | Hotline opening times | Contact number1 |
|---|---|---|---|
| Products and services | To learn more about HSBC products or services. | Monday to Friday 09:00 - 16:00 | Landline: 801 11 71717 Mobile or abroad: +30 210 696 2100 |
| Lost card | In case your HSBC credit or debit card is lost or stolen. | 24 hours a day, weekdays and holidays. | Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| Online banking support | For assistance regarding the online banking service. | Monday to Friday 09:00 - 16:00 | Landline: 801 801 4722 Mobile or abroad: +30 210 696 2000 |
| Lost access codes for Security Device for online banking |
To report the loss of your access codes (memorable answer, etc.) or/and the Security Device needed to log onto online banking service. | 24 hours a day, weekdays and holidays. | Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| Phone banking | To complete banking transactions over the phone. | Monday to Friday 09:00 - 16:00 | Landline: 801 801 4722 Mobile or abroad: +30 210 696 2000 |
| Lost access for phone banking service | To report the loss of your 10 digit PBN (phone banking number) and/or the six digit PIN (Personal Identification Number) needed to log onto phone banking service. | 24 hours a day, weekdays and holidays. | Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| HSBC Advance customer service | For HSBC Advance customers. | Banking transactions: Monday to Friday 09:00 - 16:00 Make an emergency request to HSBC Advance service: 24 hours, weekdays and holidays |
Landline: 801 801 4747 Mobile or abroad: +30 210 696 2170 |
| HSBC Premier customer service | For HSBC Premier customers to complete banking transactions or make a request to HSBC Premier service. | Banking transactions: Monday to Friday 09:00 - 16:00 Make an emergency request to HSBC Premier service: 24 hours, weekdays and holidays |
Landline: 800 800 4722 Mobile or abroad: +30 210 696 2150 |
| U start! | Phone home service, the dedicated student service line. | Monday to Friday 09:00 - 16:00 (Greece time) | From the UK: 0800 7313 700 From Greece: +30 210 696 2040 |
| Cards service line | For assistance with your credit or ATM card. | Monday to Friday 09:00 - 16:00 | Landline: 801 11 72000 Mobile or abroad: +30 210 696 2070 |
| Card suspect transactions support | For assistance regarding suspect transactions. | 24 hours a day, weekdays and holidays | Landline, mobile or abroad: +30 210 624 4606 |
| Collections |
Have you missed a payment? Do you face temporary or long term financial difficulties, or want to be informed about code of conduct N.4223/2013? You can call the collections department. A team of specialists will be there to discuss with you and find the best possible solution. |
Monday to Thursday from 09:00 - 16:30 Friday from 09:00 - 16:00 |
Landline, mobile, or abroad: +30 210 696 2700 |
| DPO correspondence email address | For communication with the Data Protection Officer regarding matter related to the processing of your personal data, please send your request/query using the provided email | 24 hours a day, weekdays and holidays | dpo-greece@hsbc.com |
| Contact team | Products and services |
|---|---|
| Information | To learn more about HSBC products or services. |
| Hotline opening times | Monday to Friday 09:00 - 16:00 |
| Contact number1 |
Landline: 801 11 71717 Mobile or abroad: +30 210 696 2100 |
| Contact team | Lost card |
| Information | In case your HSBC credit or debit card is lost or stolen. |
| Hotline opening times | 24 hours a day, weekdays and holidays. |
| Contact number1 |
Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| Contact team | Online banking support |
| Information | For assistance regarding the online banking service. |
| Hotline opening times | Monday to Friday 09:00 - 16:00 |
| Contact number1 |
Landline: 801 801 4722 Mobile or abroad: +30 210 696 2000 |
| Contact team |
Lost access codes for Security Device for online banking |
| Information | To report the loss of your access codes (memorable answer, etc.) or/and the Security Device needed to log onto online banking service. |
| Hotline opening times | 24 hours a day, weekdays and holidays. |
| Contact number1 |
Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| Contact team | Phone banking |
| Information | To complete banking transactions over the phone. |
| Hotline opening times | Monday to Friday 09:00 - 16:00 |
| Contact number1 |
Landline: 801 801 4722 Mobile or abroad: +30 210 696 2000 |
| Contact team | Lost access for phone banking service |
| Information | To report the loss of your 10 digit PBN (phone banking number) and/or the six digit PIN (Personal Identification Number) needed to log onto phone banking service. |
| Hotline opening times | 24 hours a day, weekdays and holidays. |
| Contact number1 |
Landline: 800 11 72000 Mobile or abroad: +30 210 696 2190 |
| Contact team | HSBC Advance customer service |
| Information | For HSBC Advance customers. |
| Hotline opening times |
Banking transactions: Monday to Friday 09:00 - 16:00 Make an emergency request to HSBC Advance service: 24 hours, weekdays and holidays |
| Contact number1 |
Landline: 801 801 4747 Mobile or abroad: +30 210 696 2170 |
| Contact team | HSBC Premier customer service |
| Information | For HSBC Premier customers to complete banking transactions or make a request to HSBC Premier service. |
| Hotline opening times |
Banking transactions: Monday to Friday 09:00 - 16:00 Make an emergency request to HSBC Premier service: 24 hours, weekdays and holidays |
| Contact number1 |
Landline: 800 800 4722 Mobile or abroad: +30 210 696 2150 |
| Contact team | U start! |
| Information | Phone home service, the dedicated student service line. |
| Hotline opening times | Monday to Friday 09:00 - 16:00 (Greece time) |
| Contact number1 |
From the UK: 0800 7313 700 From Greece: +30 210 696 2040 |
| Contact team | Cards service line |
| Information | For assistance with your credit or ATM card. |
| Hotline opening times | Monday to Friday 09:00 - 16:00 |
| Contact number1 |
Landline: 801 11 72000 Mobile or abroad: +30 210 696 2070 |
| Contact team | Card suspect transactions support |
| Information | For assistance regarding suspect transactions. |
| Hotline opening times | 24 hours a day, weekdays and holidays |
| Contact number1 | Landline, mobile or abroad: +30 210 624 4606 |
| Contact team |
Collections |
| Information |
Have you missed a payment? Do you face temporary or long term financial difficulties, or want to be informed about code of conduct N.4223/2013? You can call the collections department. A team of specialists will be there to discuss with you and find the best possible solution. |
| Hotline opening times |
Monday to Thursday from 09:00 - 16:30 Friday from 09:00 - 16:00 |
| Contact number1 |
Landline, mobile, or abroad: +30 210 696 2700 |
| Contact team | DPO correspondence email address |
| Information | For communication with the Data Protection Officer regarding matter related to the processing of your personal data, please send your request/query using the provided email |
| Hotline opening times | 24 hours a day, weekdays and holidays |
| Contact number1 | dpo-greece@hsbc.com |
Visit us
Find your nearest HSBC branch and visit us in person.
Send us a letter
Send us your letter in the following address:
HSBC Continental Europe, Greece
Customer Service Centre
109-111 Mesogeion Ave.,
P.O. Box 115 26, Athens
Submit a question or give feedback
If you have any suggestions or general comments, you may:
- Contact one of the branches in our network
- Call 801 801 4722 from a landline or +30 210 696 2000 from a mobile or abroad
- If you use the HSBC online banking service, you can also contact us through the "Send Message" option provided by this service