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Avoiding fraud

Learn how you can stay safe online and protect yourself against coronavirus scams.

Some fraudsters are trying to exploit the coronavirus outbreak as an opportunity for financial crime. They may pretend to offer medical products, guidance or a safe haven for your money.

However, you can safeguard yourself against such scams by staying vigilant and taking the precautions outlined on this page.

General security measures

  • Don't open links or attachments in suspicious emails until you've verified the sender
  • Don't answer any unsolicited calls or messages
  • Don't provide your personal details, including financial information and banking credentials, to anyone

Safe online shopping

Due to the conditions caused by the COVID-19 pandemic, many of us are making more purchases online than ever before.

To ensure a safe and enjoyable online shopping experience, you should take care to avoid possible scam sites by following our online shopping guide.

More information

Please remain alert and keep up to date with the latest information for the protection of your personal data on our HSBC Safeguard page. Remember, HSBC will never ask you to move money to a safe account.