Service charges

Transfers

Within HSBC Greece in euro and in foreign currency
Service Online banking Mobile banking Phone banking
Transfers to own accounts or third party accounts
Free Free Free
Within HSBC Greece in euro and in foreign currency
Service Transfers to own accounts or third party accounts
Online banking Free
Mobile banking Free
Phone banking Free
Within European Union in euro and Swedish krona1, 2, 3
Service Online banking Mobile banking Phone banking
Telegraphic transfers
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500, 01-50,000: €7
  • HSBC Premier / Advance: €5
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
  • For amounts €0-12,500: €20
Telegraphic transfers via DIAS TRANSFER / SEPA (Retail customers)
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
  • For amounts €0-12,500: €18
Outward Payments (Retail) via Global Transfers Service (to customer's account within the HSBC Group4
HSBC Premier / Advance: Free
N/A N/A
Additional processing costs (IBAN and BIC missing)
N/A N/A €10
Within European Union in euro and Swedish krona1, 2, 3
Service Telegraphic transfers
Online banking
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500, 01-50,000: €7
  • HSBC Premier / Advance: €5
Mobile banking
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
Phone banking
  • For amounts €0-12,500: €20
Service Telegraphic transfers via DIAS TRANSFER / SEPA (Retail customers)
Online banking
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
Mobile banking
  • For amounts €0-12,500: €1.20
  • HSBC Premier / Advance: €0.80
  • €12,500,01-50,000: €7
  • HSBC Premier / Advance: €5
Phone banking
  • For amounts €0-12,500: €18
Service Outward Payments (Retail) via Global Transfers Service (to customer's account within the HSBC Group4
Online banking HSBC Premier / Advance: Free
Mobile banking N/A
Phone banking N/A
Service Additional processing costs (IBAN and BIC missing)
Online banking N/A
Mobile banking N/A
Phone banking €10
In foreign currency123
Service Online banking Mobile banking Phone banking
Telegraphic transfers
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
  • For amounts €0-12,500: €25
Telegraphic transfers within HSBC Group
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
  • For amounts €0-12,500: €25
Outward Payments (Retail) via Global Transfers Service (to customer's account within the HSBC Group)4
  • HSBC Advance: €5 
  • HSBC Premier: Free
N/A N/A
In foreign currency123
Service Telegraphic transfers
Online banking
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
Mobile banking
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
Phone banking
  • For amounts €0-12,500: €25
Service Telegraphic transfers within HSBC Group
Online banking
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
Mobile banking
  • For amounts €0-12,500: €16
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32
  • HSBC Premier / Advance: €26
Phone banking
  • For amounts €0-12,500: €25
Service Outward Payments (Retail) via Global Transfers Service (to customer's account within the HSBC Group)4
Online banking
  • HSBC Advance: €5 
  • HSBC Premier: Free
Mobile banking N/A
Phone banking N/A
Other transfer services
Service Online banking Mobile banking Phone banking
Telegraphic transfer confirmations
N/A N/A €20
Change in original telegraphic transfer instructions
€15
N/A €15
Cancellation of telegraphic transfer order
€20
N/A €20
Other transfer services
Service Telegraphic transfer confirmations
Online banking N/A
Mobile banking N/A
Phone banking €20
Service Change in original telegraphic transfer instructions
Online banking €15
Mobile banking N/A
Phone banking €15
Service Cancellation of telegraphic transfer order
Online banking €20
Mobile banking N/A
Phone banking €20

1 Orders up to 12,500 Euros (per day) via "Phone Banking from HSBC".

2 Orders up to 50,000 Euros (per day) via "Online Banking from HSBC" and "HSBC Mobile Banking".

3 Service is not currently available for remittances outside Greece via the Online Banking and Mobile Banking service.

4 Please refer to Online Banking to view the relative transaction limits. If the debit account is in a currency other than Euro, the Advance customer is charged with the equivalent.

Standing orders and bill payments

Service Online banking Mobile banking Phone banking
Standing Order / internal transfers within HSBC Greece (same customer)
Free
Free
Free
Standing Order / internal transfers to 3rd party account within HSBC Greece
Free
Free
Free
Standing Order for Credit Card bill / Loan payment
Free (only for Credit Card bill)
Free (only for Credit Card bill)
Free
Standing orders for telegraphic transfers to other banks
Telegraphic Transfer commission
Telegraphic Transfer commission
N/A
Bill Payment for I.K.A./ Φ.Π.Α./ Φ.Μ.Υ./ Φ.Ε.Ν.Π. (only recurring payments)
Free
N/A N/A
Cancellation of Bill Payment
€20
N/A €20

Standing orders and bill payments

Service Standing Order / internal transfers within HSBC Greece (same customer)
Online banking Free
Mobile banking Free
Phone banking Free
Service Standing Order / internal transfers to 3rd party account within HSBC Greece
Online banking Free
Mobile banking Free
Phone banking Free
Service Standing Order for Credit Card bill / Loan payment
Online banking Free (only for Credit Card bill)
Mobile banking Free (only for Credit Card bill)
Phone banking Free
Service Standing orders for telegraphic transfers to other banks
Online banking Telegraphic Transfer commission
Mobile banking Telegraphic Transfer commission
Phone banking N/A
Service Bill Payment for I.K.A./ Φ.Π.Α./ Φ.Μ.Υ./ Φ.Ε.Ν.Π. (only recurring payments)
Online banking Free
Mobile banking N/A
Phone banking N/A
Service Cancellation of Bill Payment
Online banking €20
Mobile banking N/A
Phone banking €20

Cheques

Service Online banking Mobile banking Phone banking
Cheque Book issuance
  • 10 pages: €6
  • 25 pages: €10
  • Payroll Account: Free
  • HSBC Premier / Advance: Free
N/A
  • 10 pages: €8
  • 25 pages: €12
  • HSBC Premier: Free
Processing of Stop Payment order
Free
N/A N/A
Bank Draft issuance in Euro or Foreign currency
  • For amounts €0-12,500: €16 
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32 
  • HSBC Premier / Advance: €26
N/A
  • 0.20% min. €15, max €150
  • HSBC Premier: max €120
Bank Draft issuance in Euro (to the order of the account holder)
N/A N/A Free
Cancellation of bank draft (by the payer)
N/A N/A Free

Cheques

Service Cheque Book issuance
Online banking
  • 10 pages: €6
  • 25 pages: €10
  • Payroll Account: Free
  • HSBC Premier / Advance: Free
Mobile banking N/A
Phone banking
  • 10 pages: €8
  • 25 pages: €12
  • HSBC Premier: Free
Service Processing of Stop Payment order
Online banking Free
Mobile banking N/A
Phone banking N/A
Service Bank Draft issuance in Euro or Foreign currency
Online banking
  • For amounts €0-12,500: €16 
  • HSBC Premier / Advance: €13
  • €12,500,01-50,000: €32 
  • HSBC Premier / Advance: €26
Mobile banking N/A
Phone banking
  • 0.20% min. €15, max €150
  • HSBC Premier: max €120
Service Bank Draft issuance in Euro (to the order of the account holder)
Online banking N/A
Mobile banking N/A
Phone banking Free
Service Cancellation of bank draft (by the payer)
Online banking N/A
Mobile banking N/A
Phone banking Free

Other services

Service Online banking Mobile banking Phone banking
Issuance of new security token (first time registration for Internet Banking service from HSBC)
Free Free
N/A
Replacement of security token
N/A
N/A
€6
Copy of statement (up to 6 months old)
Free
N/A
Free
Copy of statement (over 6 months old)
  • €5 for each statement 
  • HSBC Premier / Advance: Free
N/A
  • €5 for each statement 
  • HSBC Premier: Free
Cards replacement (lost/stolen)
N/A
N/A Free

Other services

Service Issuance of new security token (first time registration for Internet Banking service from HSBC)
Online banking Free
Mobile banking Free
Phone banking N/A
Service Replacement of security token
Online banking N/A
Mobile banking N/A
Phone banking €6
Service Copy of statement (up to 6 months old)
Online banking Free
Mobile banking N/A
Phone banking Free
Service Copy of statement (over 6 months old)
Online banking
  • €5 for each statement 
  • HSBC Premier / Advance: Free
Mobile banking N/A
Phone banking
  • €5 for each statement 
  • HSBC Premier: Free
Service Cards replacement (lost/stolen)
Online banking N/A
Mobile banking N/A
Phone banking Free

“Service charges” is for direct channels only and not branches.