We are always interested to know for your experience with us, as this is the key for a constant improvement of the products and services we offer.

If you have a question or a complaint, we want to know and we can reassure you that we will do our best to resolve it.

How to make a complaint

In branch

Vist your nearest branch and speak to a member of our team.

By phone

Call 801 801 HSBC (801 801 4722) from a landline

+30 210 696 2000 from a mobile or abroad.


Log into online banking and send us your message by selecting “Contact Centre” / “Send Message” tab and then select from the list in the field “subject” the relevant option “Complaint”.

Alternatively, click on the link below to open a form, and select in the field "Wish to communicate with us for" the relevant option: "Indication" or "Complaint".

More information