Banking designed for your desktop

Online banking lets you carry out most of your everyday transactions and more - whatever the time of day. Where there's an internet connection, you can log on securely and get your banking done.

Why bank online?

Here are some of the key features of our online banking service:

  • All your accounts in one place
    See a detailed view of your balance and transactions, for all your accounts and credit cards.
  • Move money with ease
    Whether you're transferring funds between your accounts or paying bills, online banking makes it simple.
  • Pay your bills for free
    There's no transaction charge when you pay your bills to over 600 companies.
  • Security as standard
    Log on and know that your accounts and transactions are safe.
  • International banking
    If you're a Premier or Advance customer with accounts in other countries, you can see them all side-by-side in online banking.
  • Open new accounts instantly
    You can open new current, savings and term deposit accounts in many currencies.
  • Secure messaging
    Get your questions answered by a dedicated customer service team.
  • Preferential pricing
    Get discounts on your service charges and interest rates.

Never lose a bank statement

Tired of misplacing your paperwork? Or are your financial files fit to burst? Switch to online statements and you'll never have to file your bank statements again. Once you opt-in, you can quickly and securely access digital copies of your statements any time.

Digital bank statements are in the same format as hardcopies. The only thing that changes is the way you receive them. And if you ever need a paper copy of a statement, you can give us a call or visit us at your local branch to request one.

Protection for your accounts

Your safety is paramount to us. So our online banking service is protected by industry-leading security technologies, providing the strongest defence against unauthorised access.

When you register for online banking, we'll send you a personalised Security Device to log on with. It also helps safeguard your online transactions by validating it's really you who's carrying them out.

If you need help with your HSBC Security Device, read the FAQs.

Get started with online banking

New to online banking?

If you've never used the service, you need to register first. You'll need your Phone Banking number and PIN. We'll then send you a Security Device in the post.

Already registered?

If you're already registered for online banking, you can log on now.

Frequently Asked Questions